This change has been well received by our customers. We appreciate your cooperation and understanding, and apologize for any inconvenience.

We will try to check phone messages on Friday’s and Quick Heal renewal orders placed through our website www.pcswebpartner.com will continue to be processed.

 Quick Heal 2009 Released. Quick Heal 2009 upgrade available now. We recommend all users install the upgrade.  There is no charge for the upgrade for current subscribers, so upgrading is free.  Visit our Quick Heal FAQs page for instructions on upgrading and screen shots.  Please complete the upgrade as new renewal codes will not work with 2008 or prior yrs. SPECIAL NOTICE for Win95/98/ME users: Due to the Microsoft product life cycle no longer supporting Win95/98/ME since approx. 2002, some of the features of Quick Heal version 2009 will not be compatible, and have limited tech support for end users that use Win95/98/ME. Thus, you will continue with the 2008 version, functioning as it is currently and database updates will continue for approx. another 14 months from now. This notice is to inform customers of Win95/98/ME of this change.

From Shelly’s Workbench...

I know some of you may have seen this information before from us; may it be a friendly reminder. If you have not, may we all learn from this.

 Now that tax season is in full swing, I have a question for you. Are you gambling with your data?  Here is a unfortunate situation a customer had encountered with regard to backing up the data from their bookkeeping software I’d like to share. The discussion went something like this: “my computer won’t turn on, and I need to finish my bookwork” Ok, I said “have you completed a backup of your data on whatever software recently” “no” the customer said “I haven’t backed up my data for about five years”.  Do you see the “gamble” that this customer has taken? This could have been a very time consuming problem for this customer if the computer’s hard drive had failed and they would have to re-create the data. Here’s another example: A customer had trouble opening whatever software in mid January to print out information to take to their tax preparer. Unfortunately for this “gambling” person, the data was corrupt, the software version was 10 years behind the current version and no tech support unless they upgraded to the current version.  I suggested they try a restore from a previous recent backup. The recent backup was made 11 months prior! You can imagine the frustration and colorful words, this customer expressed when they realized they had to re-create the last 11months of data to input. I wish could have waved a magic wand or say the magic words, but I can’t. You are the one gambling with your data  

If you have a digital camera or you got a digital camera for Christmas and you’ve taken some holiday pictures, please remember to back up these picture files. I recommend burning a CD of pictures.  If your computer hard drive would fail, you would loose your pictures if you had not previously backed them up.  This can be a hard lesson to learn, don’t let it be you. 

I know that we harp on the importance of backing up your data. If you back up to floppy disks, interchange between 2 or 3 sets of diskettes. Floppy disks are not very reliable and are prone to problems. You can “burn” your data to a CD if your computer is equipped with a CD or DVD burner. USB flash drives are very handy, reasonably priced, and good choice for portability. I use a USB flash drive myself to backup some data. Print out a ‘hard copy’ of your important data.  Even better yet, keep a copy off the premise, this is best. How often you decide to back up your data will be up to you. I would suggest you determine this by how much data you want to input if you have a failure.

Think of the worst case scenario, what would you miss. This is different for each person.

As we enter the New Year, remember to not gamble with your data, pictures, or other information. Back up, back up, back up.